Right from the start of operations, OJAS has invested wisely in leading cutting edge technology that provides twin factors of Scalability and Stability to our Operations. OJAS has built strong business relationships with leading vendors for access to latest offerings and round the clock support.

Core of Voice processing

	Central PBX and Automatic Call Distributor
	Parsec IVRs
	Parsec CMS reporting
	Computer Telephony Integration (CTI)
	Parsec Ensemble Pro predictive dialer
	Parsec Call Logger

All the voice processing applications are hosted in the data center of our Panchkula delivery center for centralized control, security, maintenance & development.
OJAS software development team has also developed a highly customized real time reporting application that takes in raw data for all the above systems and presents a unified MIS view to our Managers & Clients.

Core of Applications

	Built around IBM & HP Servers with dual power supplies
	Gigabit LAN at data center back-bone.
	Uses Microsoft Windows 2000, Windows 2003, NT & Linux at Server level and Microsoft Windows 2000 at user level

OJAS 24 X 7 IT help desk is an integral part of our technology team and provides break-fix-install services across the programs.