OJAS offers result-oriented & customized Telemarketing programs in a variety of markets ranging from Telecom to Financial Services. We have back-office capabilities for sales verification, order processing and welcome calls as well and are fully compliant to Telemarketing Regulations in the US & the UK.

Telesales Service Offerings:

Outbound Telesales

Inbound Telesales

Cross-sell and Up-sell Programs
Direct Marketing
Application Processing
Sales Verification

 

OJAS also has an experienced and multi-skilled customer retention and churn management practice. We work with some premier clients typically in business-to-consumer sales space and help them reduce customer churn as well as win-back customers.

Retention Service Offerings:

Survey to control churn

Trend analysis

Win-back
Periodic Call Back’s

Outbound

Sales & Appointment Scheduling

Customer Acquisition & Retention

Market Research & Database Updating
   
Inbound

Customer Service

Product Support Helpdesk

   
KPO
Email and chat support
Transcriptions & Data Entry
Infrastructure Outsourcing
 

 

 
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